Slots / Sports
At 313ok, we collect only what we need to run your account and process transactions through Rocket or Bank Transfer — nothing more. This policy explains what we hold, why we hold it, and what you can do about it, subject to your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is Rocket or Bank Transfer. We also record transaction history tied to your wallet so you can review deposits and withdrawals from your account page at any time. We use this data to verify your identity, process payments, and keep your account secure. We do not sell your personal information to third parties. Cookies and session data help us remember your preferences and keep the lobby loading correctly on your device — you can manage cookie settings through your browser. Any data we hold is kept only as long as your account is active or as required under applicable law in your region. If you close your account, we will retain only what local regulations require us to keep, and nothing beyond that. Access to your data is restricted to staff who need it to operate the platform. All data transfers use encrypted connections. Your use of this platform and the applicability of this policy depend on your local law and eligible regions.
Transaction records for Rocket payments are stored in your account wallet history and accessible from your signed-in account page.
Bank Transfer deposit and withdrawal records are logged against your account and retained per applicable regional requirements.
Registration details including contact information are held securely and used only for account operation, verification and support.
Session cookies keep your lobby preferences intact across visits. You can review and clear these through your browser settings at any time.
Not every part of your experience falls under this policy. Understanding the boundary helps you know who to contact when something comes up. The four areas below clarify what we are responsible for and where a third party's own policy applies instead.
Login credentials, session activity and account settings are fully within this policy. We control how that data is stored and who can see it.
Deposits and withdrawals processed through Rocket or Bank Transfer are covered here for the records we hold. The payment provider's own policy governs their side of the transfer.
Game content delivered by studios such as and is governed by their respective data practices, not this policy.
Links or embedded services outside 313ok — including any external payment gateway pages — operate under their own privacy terms. We do not control those environments.
You have real choices about the data we hold. From your signed-in account page you can review the personal details on file and see your full transaction history for Rocket and Bank Transfer activity. If something looks wrong — a name spelling, a contact address, a payment record — you can raise a correction request directly through our support channel. We will review it and respond. If you want to know exactly what data we hold about you, send a request to our support team with your account details and we will provide a summary. Requests to delete your account and associated data are also handled through support, subject to any retention obligations under applicable law in your region. We aim to respond to all data-related requests within a reasonable period; the exact timeline depends on the nature of the request and local regulatory requirements.
Open your account page while signed in to see personal details and the full history of transactions processed through Rocket or Bank Transfer.
If any stored detail is inaccurate, contact support with your account ID and the correction needed. We will update it after verification.
Send a written request through our support channel to receive a summary of the personal data we hold against your account.
You may request full account closure and data removal via support. We retain only what applicable law in your region requires after closure.
If you have a question about this policy, want to exercise a data right, or need to report a concern, use the contact routes below. We handle privacy questions through the same support channels available on the site.
Open the chat widget from any page on 313ok while signed in to reach our support team directly with your privacy question or data request.
Send your query to our published support email address with your account ID included. We will respond to privacy and data requests in writing.
The help section of your signed-in account area lists current contact options and links to submit a formal data or privacy request.
We keep your data secure through encrypted connections on every page and restrict internal access to information on a need-to-know basis. Here is how each area of data handling works in practice.
We use session cookies to keep your account active and remember lobby preferences. No tracking cookies are placed without your browser allowing them. Clear them any time through browser settings.
Your account credentials are stored using industry-standard hashing. We do not store plain-text passwords. If you suspect unauthorised access, contact support immediately through live chat or email.
We hold your data for as long as your account is open and for the period required by applicable law after closure. Transaction records for Rocket and Bank Transfer are kept per regional financial requirements.
If this policy changes in a material way, we will post the updated version on this page. Continuing to use your account after a posted update means you have seen the revised terms.
These are the questions we hear most often about how 313ok handles your data. If your question is not here, reach us through live chat or the support email listed above.
We collect the details you enter during registration — name, contact information and your chosen payment method. Once active, your account also stores transaction records for deposits and withdrawals made through Rocket or Bank Transfer. We collect only what is needed to operate your account.
Yes. Send a data summary request to our support team with your account ID. We will compile the personal details and transaction records held against your account and share them with you. The process is handled through our published support channels.
We do not sell your personal data. Payment processors handling Rocket or Bank Transfer transactions receive only what is necessary to complete the transfer. Game studios providing lobby content do not receive your personal account details from us.
Contact support through live chat or email with your account ID and the specific detail that needs correcting. After we verify your identity, we will update the record. You can also review your current details from the account settings page while signed in.
After account closure we retain only what applicable law in your region requires — typically transaction records for a defined period under financial regulations. Personal details not subject to a retention requirement are removed. Contact support for specifics relevant to your situation.
This policy applies to your use of 313ok subject to your local law and eligible regions. If you are accessing the platform from Bangladesh, your use and the data we hold are governed by this policy alongside any applicable local legal requirements. Check the current terms for your region.